This is review is such a pleasure for me to write. Ronnie and his crew did magic in our home, and they were the most trustworthy, smart, kind and respectful team ever. They were not our cheapest option, but read on to know why cheap may not always be best :D
After getting our plans done with our architect in March, we were itching to get started with our bathroom project; we ideally wanted it to be done by the summer because we had a big trip planned over a few weeks. We hired a contractor (NOT HQR), who gave us a timeline to start... and then blew past it, with little to no communication. After 2 months of delay (and them always turning our pleas to start the project into little jokes), we severed our ties with them and were back to square one, with an additional heaping spoonful of frustration.
Not one to be defeated, my husband heard of BuildZoom and ended up requesting quotes for our project. HQR replied, as well as a couple other contractors. I clicked with Ronnie and his teammate immediately (unbeknownst to them, because I likely did not sound very nice that day) and told my husband I would be working with no one else. That feeling was reinforced by the fact that one of their Yelp reviews was from a gentleman who was gone the whole duration of the project, but had still come home to perfectly executed work. Yep, we had a winner.
Only issue: their quote was much higher than the one we had before. After really negotiating with them, they agreed to work with us a bit. We definitely still had to invest more than we planned, but I can tell you now we do not regret it.
Ronnie gave us a date immediately after we signed the contract, and we were slated to start 2 weeks later. Here is the funny part: we were so used to lies and fake deadlines from our previous contractor that we actually forgot... and chaos ensued when Ronnie texted us 2 days before the start date to ask if we were ready (WE WERE NOT). We proceeded to move our poor parents ASAP (they were visiting), empty the room next to the bathroom and prep for the crew's arrival in a couple days. It was epic.
Work started as planned, and moved super fast. We only ran into delays when waiting for inspectors; otherwise everything was smooth. Ronnie's crew helped get materials (we were traveling for over half of the project, so we made WhatsApp work for it), pick up fixtures, schedule appointments with inspectors, and just everything that was needed for the project to be completed on time. They even gave us a referral for the glass enclosure for the shower.
Our project was completed in less time than scheduled, and I want to mention that Ronnie was also on vacation for some of it; crew kept moving with no issues at all.
Thanks HQR (especially Ronnie and Eilio) for our bathroom; working with you was such a pleasure, and we will recommend you to anyone who comes our way!
We recently finished a bathroom remodel with HQR. From the outset of the project Ronnie and his team were extremely clear and detailed on what the project would involve. The job was completed on time and on budget not a dime over it. We landed on HQR after shopping around and their price was the most competitive. Which doesn't always equals best results. But again in this case Ronnie and the team were extremely careful to take all of our design input into consideration and delivered a very nice result. Both myself and my partner were really pleased and are already planning on working with them on some other projects. In a competitive general contractor market that the Bay Area is, it's refreshing to find a company that doesn't make you feel as though they are trying to squeeze as much money out of you as they can. Lastly I should add that even though our bathroom is fairly small the job was completed in just shy of two weeks.
Our guest bathroom was just remodeled and we're elated with the result! We chose HQR based on reviews and their bid was not the highest that we got. Ronnie Ilan, our project manager, was great. He recommended suppliers where we found exactly what we were looking for (we had looked around for tile and a vanity previously and it was overwhelming)! During construction, he constantly kept us updated and quickly responded to our needs. He truly wanted us to be happy with our new bathroom.
Although there were delays due to delivery of tile, the bathroom was completed ahead of schedule. At times there were 3 workers on site and they were polite, neat, and their work professional. The herringbone tile work in the shower is spot-on.
We were fortunate to discover HQR and are looking forward to working with Ronnie again. Highly recommend!
Thank you to Ofri, Shelly and everyone who worked on our bathroom remodel project! The end result came out better than we could have imagined and we are thrilled! We gutted and completely renovated our original 1950s bathroom in the Berkeley Hills. This was our first remodeling project of such magnitude. Thankfully I found HQR and Ofri and Shelly quickly put me at ease letting me know they would take care of everything and that they could do anything I wanted, as long as it was to code. This left me with endless ideas and options! Working with Jennifer, their designer was key so that we could ensure the bathroom would be exactly what we wanted. Ofri and Shelly communicated everything very clearly and were in constant communication with me. They were also very helpful as I went back and forth a couple times on the style. Their goal was simply to make us happy and give us the exact bathroom we wanted. Their team worked quickly and efficiently with hardly any disturbance to our daily family routine. We are recommending HQR, and Ofri and Shelly to anyone looking to remodel any part of their home. Such work is very personal and they are the best in communication, putting you at ease and just generally wonderful people when dealing with the numerous things involved with home renovations. Looking forward to future projects with them!
These guys are seriously legit. They did an absolutely flawless job on my light kitchen remodel, from beginning to end.
We had 8 different contractor firms come scope this project for us, and we chose Ofri/HQR because of his professionalism and candor. Ofri was very clear about the job requirements, the timeline, expectations, and budget. The written estimate was thorough and clear. The quoted price wasn't the cheapest of all the contractors we interviewed, but it was not close to the most expensive.
Ofri and his foreman, Raul, had their guys start the project the very next week, and the job was literally completed a week later. Every single day during the week, there was a different specialist onsite (countertop demo, wood demo, templating and fabricating new counters, installing new counters, plumbing new fixtures, patching and painting drywall). Each specialist was professional and careful -- shout out to Jose in particular for his amazing work. Ofri checked in every day to make sure things were going well, and addressed every tiny concern promptly.
A week later, we have a flawlessly updated kitchen. Ofri and his guys are the best. Without hesitation, I'll hire them for a bigger kitchen job and bathroom remodels later this year. I've also recommended them to my friends -- the true test.
Thanks guys! Looking forward to the next project with you.
Ronnie was such a pleasure to work with ! He took the time to walk through each step and made this process effortless! Elio the project manager was fabulous , he was always available and so polite, honest and reliable. We finished our kitchen and absolutely love the outcome. We highly recommend this company HQR for any of your remodeling needs .
Home Quality Remodeling (HQR) came through for my family big-time. We had some work done on the house previously but, for one reason or another, the contractor decided to stop showing up. We had four or five general contractors bid the job of finishing the house but we chose Home Quality Remodeling because they seemed honest, they were understanding after our negative experience with the prior contractor, and they were also reasonable. Also, we called up several references who vouched for HQR's competence.
We dealt mostly with Ronnie at HQR and he was a great resource. He was always willing to explain any detail or discuss any changes (and as someone going through this process for the first time, his patience was appreciated), and he also took care of the permits without issue.
There were a few bumps along the road, as I suspect there often are in these types of jobs. The tile guy accidentally sawed through the bathroom wall, the door jamb somehow got damaged, there were some minor scuffs on the floor, and the roman tub spout had to be replaced because some stupid person (...me) thought it would be a good idea to try to unscrew it. HQR took responsibility for any mistakes, though, as well as fixing my gaffes.
The job overall did take awhile to finish but I can't hold HQR accountable for that. It was my first experience doing this and I suspect I got in the way more than I should have. If I could offer a suggestion to anyone looking to update or remodel their house, it would be to choose and purchase EVERYTHING at the start and then to just let the contractor do his or her work (but knowing what "everything" is can be tricky!).
Now, after the dust has settled, I'm very happy with the finished product. I would recommend HQR for anyone looking for a contractor that not only actually finishes the job but takes pride in their work. I plan on hiring them in the future for any other projects that come up.
Just getting our remodeling project started (kitchen bathrooms and flooring),but so far so good. Ron has been very responsive and his recommendations have been spot on. Looking forward to working with Ron and his crew in the next few weeks...
I just had my bathroom remodeled and it looks great! Everything was done with permits and done right. Ofri made sure to always keep me updated on the progress. I really appreciate that. Overall great work, I highly recommend them!
The design and completion of our addition/renovation project exceeded expectations. The workers and contractor are very good at what they do and were complimented by the neighbors for being courteous and skilled.
As of the process, it could have been smoother. The communication at times could have been better. That said, we're satisfied and are very happy with how our project turned out.